Please refer to our Terms & Conditions
for our full set of hire terms and conditions. If you wish to cancel an order, please note the following conditions:
You may cancel your rental order subject to the following cancellation fees and policies: For cancellations up to seven business days in advance of the selected delivery date, there is no cancellation fee and you will receive a full store credit for the Rental Fee associated with the cancelled order.
If your order has been cancelled within 7 days of your delivery date, you will still be entilted to a credit note (minus $25 booking fee). If your order has already been despatched, you will be entitled to a credit note (minus $25 booking fee + postage fee) as long as your item is returned within 24 hours of being received.
This credit can be applied to any future rental placed within six months of the cancellation date. All cancellations will be given a store credit to be used with a six month expiry. Please note we do not refund cancellations.